Chapter 1 - Cybercrime


Most cybersecurity incidents are related to human error by users.

Cybersecurity is more a matter of user behavior than a technical issue.

In the physical realm, no matter how strong our security door is, if we hand over the keys, the investment in that door is rendered useless.

Cybercriminals “manipulate” us into unwittingly handing “the keys” over to them.

Learning objectives

  • What is cybercrime?
  • Who are cybercriminals?
  • How do cybercriminals operate?
  • Is it possible to protect against their attacks?

Self-assessment questionnaire

This chapter includes 5 self-assessment questions aimed at reinforcing the concepts learned and practiced in the interactive slides.

The self-assessment questions raise issues that require reflection and application of what has been learned.


  • 20 minutes